These general terms and conditions apply to every agreement between Ofkje Teekens Advies | Guidance | Coaching (practice) and a client.
- Conclusion of agreement
An agreement for coaching is entered into in writing or by e-mail, for an indefinite period of time or for a specific trajectory or period. The agreement can be amended in due course in mutual consultation, but the options for this depend on the nature of the service. It will be less easy to move the data of a training. The intention is for both parties to jointly seek a satisfactory solution. If the request to reschedule the training takes place up to three weeks before the planned date, no additional costs will be charged. After that, the costs that cannot be passed on will be charged.
- Termination of the agreement
An agreement can only be canceled in writing or by e-mail, with due observance of the applicable notice period. With coaching, the closer to the start of the training, workshop or program, the less money is returned, the less money is returned. No fixed notice period applies to a training or course. If canceled three weeks in advance, an amount of 250 euros excluding VAT will be withheld, 500 euros excluding VAT for two weeks and 750 euros excluding VAT for 1 week. For a workshop, an amount of 50 euros excl. VAT applies, if canceled 1 week in advance and 75 euros excl. VAT within 1 week before the start of the workshop.
- Payment in advance
Payment is always made in advance. You will receive an invoice in time by e-mail with a final payment term. After this period has expired, you will receive a reminder by e-mail with a final payment request.
In the event of non-payment again, the service can be stopped immediately or postponed on request. In the latter case, additional costs may be charged.
The obligation to pay remains unaffected and this also applies to administration costs and any collection costs.
Clients can count on a professional commitment to make the training, coaching or workshop a success. However, this does not mean that guarantees can be given about the final result.
The practice is never liable for direct or indirect damage or injury arising from or in connection with the services provided, unless there is intent or gross negligence on the part of the professionals.
- Force majeure
In the event of force majeure on the part of Ofkje Teekens, the appointment for training, coaching or the workshop will be suspended until the force majeure has been lifted. Force majeure includes illness of Ofkje Teekens and other external causes that could not reasonably have been foreseen.
If the force majeure continues for more than 1 month, the agreement will be dissolved, unless the parties can make agreements about this.
- Governing Law
Dutch law applies to all agreements.